1. Introduction

Croft Computer Systems  is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal data you provide when using any of our software ("the Service"). We comply with UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

 

 2. Data We Collect

We may collect and process the following types of personal data:

- Personal Identification Information: Name, email address, phone number, and contact details.

- Financial Data: Payment information, billing details, and other relevant financial records.

- Club Data: Information related to sports clubs, such as member names, contact details, and club financial information.

- Usage Data: Information about how you use our software, including log data, IP addresses, and browser type.

 

 3. How We Collect Data

We collect data in the following ways:

- Direct Interaction: When you register for our service, input data into the system, or contact us via email, phone, or otherwise.

- Automated Technologies: We may collect technical data through cookies, server logs, and similar technologies when you interact with our website or app.

 

 4. Purpose of Data Processing

We collect and use your personal data for the following purposes:

- To provide and maintain our accounting software services.

- To manage user accounts and process payments.

- To provide customer support and communicate with you about updates, security, and other relevant service issues.

- To comply with legal and regulatory requirements, including financial audits.

- To improve our software by analysing usage data and feedback.

 

 5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

- Contractual Necessity: To fulfil the terms of service between you and Croft Computer Systems.

- Legitimate Interest: To improve our service, ensure security, and provide customer support.

- Legal Obligation: To comply with applicable laws and regulations.

- Consent: For specific purposes like marketing communications, where you have given explicit consent.

 

 6. Data Sharing and Transfers

We do not sell or rent your personal data to third parties. However, we may share your data with the following:

- Service Providers: We may use third-party service providers (e.g., cloud hosting, payment processors, other software providers contracted by the club) to help us deliver the Service. These providers are required to handle your data securely and in compliance with UK data protection laws.

- Legal Authorities: If required by law, we may share your data with regulators, law enforcement, or other legal authorities.

 

 7. International Transfers

Some of our third-party service providers may process your data outside of the UK or the European Economic Area (EEA). If we transfer your data internationally, we will ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses or other lawful transfer mechanisms.

 

 8. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Generally, we retain data for the duration of your use of the Service and for 6 years thereafter, in line with UK tax and audit obligations.

 

 9. Your Rights

Under UK data protection laws, you have the following rights:

- Access: You can request access to your personal data that we hold.

- Rectification: You can request corrections if your data is inaccurate or incomplete.

- Erasure: You can request the deletion of your personal data ("right to be forgotten"), subject to legal requirements.

- Restriction: You can request that we limit how we process your data.

- Object: You can object to the processing of your data in certain situations, such as direct marketing.

- Withdraw Consent: If we process your data based on consent, you have the right to withdraw consent at any time.

 

To exercise these rights, please contact us at rick@croftcomputersystems.com.

 

 10. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

 11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you via email or through our software. Please check this page regularly to stay informed about how we are protecting your data.

 

 12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

- Croft Computer Systems

- rick@croftcomputersystems.com

- Croft House, 124 Heath Lane, Croft, Warrington, Cheshire WA3 7DS

- 0161 703 3616